← Back to Home

Terms of Service

Effective date: 31 October 2026

This English translation is provided for convenience. In case of any discrepancy, the Turkish version prevails. Read the Turkish version

These Terms of Service (the "Terms") govern the use of the AI-powered brand management and social media automation platform (the "Service") provided by İndoles Yazılım Anonim Şirketi ("Aduardo", "we") at aduardomind.com. Company address: Kara Hasan Sokak No: 7A, Beşiktaş, Istanbul, Türkiye; MERSIS number: 0478104423800001. By using the Service you are deemed to have accepted these Terms. On first sign-in you are asked to confirm the Terms and the Privacy Policy; your confirmation is kept with its date.

1. Description of the Service

Aduardo is a SaaS platform that helps brands manage their digital assets. The platform provides:

  • AI-powered brand analysis and Brand DNA creation
  • Social media content generation (text and visuals)
  • Campaign planning and automated content calendar
  • Social media account integrations (Facebook, Instagram, WhatsApp, Telegram, LinkedIn and other supported platforms)
  • Automated content publishing and scheduling
  • Performance reports and analytics
  • Ad management
  • Team management and multi-user support

2. Account and registration

  • You need to create an account to use the Service.
  • You agree to provide accurate and up-to-date information during registration.
  • You are responsible for the security of your account (password, access credentials).
  • You must notify us immediately when you become aware of unauthorized use of your account.
  • You must be over 18 years of age to use the Service.
  • Each user may open only one account.

3. Subscription plans and payment

3.1 Plans. The Service is offered under the Basic, Regular, Pro and Agency plans. Each plan has a monthly token allocation, a number of brands and a user capacity. Current details are on the Pricing page.

3.2 Token system. AI-powered features (content generation, image creation, brand analysis, etc.) are used in exchange for tokens. The token cost of the main types of operation is published on the Pricing page. The allocation renews every month; unused tokens carry over to the next month while you have paid access (an active subscription). The accumulated positive carry-over can be at most one month's package allocation. If the period without paid access lasts longer than one calendar month, the positive carried balance lapses; if it is one month or shorter, it is kept. The free trial also counts as paid access; unused tokens carry over to the next month during the trial too, under the same rules. For demo accounts opened by our team, however, one total token allowance is set for the whole trial; it does not renew each month and the monthly carry-over rule does not apply, the unused part of the allowance stays usable during the trial, and once it is used up you need to contact our team for more tokens. On demo accounts some operations and the amount of use are limited; generation may stop even if a token balance remains.

3.3 Payment and billing.

  • Subscription fees are charged monthly or yearly, depending on the period you choose.
  • Access to the Service may be suspended if payment is not made.
  • For paid subscriptions, price changes are announced to Owners by e-mail at least 30 days in advance.

3.4 Free trial. New users who sign up themselves may benefit from a 14-day free trial; for accounts opened by our team the trial length and token allowance are set separately. When payments are enabled: if you have a saved card during the trial, the first payment for your subscription's plan and period is charged to that card automatically 3 days before the trial ends. This also applies if you saved the card during the trial rather than when starting it. If you have no saved card, no automatic payment is taken; you need to select a plan to continue.

3.5 Refunds. When payments are enabled, the refund terms will be published in this section.

4. Social media integrations

  • When you connect your accounts, operations are carried out in compliance with the API rules of the relevant platforms.
  • You are responsible for the content of the posts made through the accounts you connect.
  • The brand owner (Owner) may remove an account connection at any time with "Disconnect" ("Bağlantıyı Kes") on the Integrations page. On disconnect we delete that account's access tokens from our systems; the account record and its past report data stay with the brand. We do not revoke the access permission at the platform today; to remove it, use the platform's own settings (Meta, Google, LinkedIn, Pinterest).
  • Some features may become temporarily or permanently unavailable due to changes in platform API policies.

5. AI-generated content

  • Text and visuals generated by AI are advisory in nature; we recommend reviewing them before publishing.
  • The accuracy, suitability or completeness of the outputs is not guaranteed.
  • The publishing user is responsible for the compliance of the generated content with legal and ethical requirements and platform rules.
  • Aduardo cannot be held liable for direct or indirect damages arising from AI-generated content.

6. Intellectual property

6.1 Your content and derived data. Content you upload to the platform or create with AI belongs to you. Aduardo processes this content to provide the Service.

You also grant Aduardo a limited, non-transferable right to use anonymised data derived from your content and your brand's data to operate and improve the Service and, in future, to develop its own models. The model-development use starts once the pipeline built for it is switched on and 30 days after the notice to existing users. This right cannot be licensed or transferred to third parties.

We do not sell or rent your personal data; we do not sell, license or transfer training datasets or models to third parties; your data is shared only with providers that help us deliver the Service, and only to the extent necessary.

The brand owner (OWNER) can take the brand out of this use with the "Ortak öğrenme ve model geliştirme" switch under Ayarlar → Proje & Veri → Veri ve öğrenme (Settings → Project & Data → Data and learning). When the switch is turned off, the brand is removed from its contributions to the shared pool, no new data enters these two uses, and the brand also stops using the sector insights in the shared pool. Details are in the Privacy Policy.

6.2 Aduardo's rights. The platform software, design, logos, algorithms and technological infrastructure belong to İndoles Yazılım Anonim Şirketi; they may not be copied, reproduced or reverse engineered without permission.

7. User responsibilities and prohibitions

You agree to comply with the following rules while using the Service:

  • Not to create unlawful, misleading or defamatory content, or content that infringes the rights of others
  • Not to send spam or unsolicited messages, or to make automated bulk posts
  • To refrain from actions that would endanger the security of the platform
  • Not to abuse API or system resources (rate limit violations, DDoS, etc.)
  • Not to gain unauthorized access to other users' accounts
  • Not to use the platform outside its intended purpose (crypto mining, proxy server, etc.)

In the event of conduct contrary to these rules, your account may be suspended or permanently closed, with or without prior warning.

8. Team management

  • The team owner (Owner) determines the access levels of team members (Owner, Editor, Viewer).
  • Users invited to a team access the relevant brand data within the scope of the assigned role.
  • The team owner is responsible for the actions of its members (publishing, content creation, etc.).
  • The Service has no function for transferring brand ownership to another user.

9. Service level and availability

  • It is not guaranteed that the Service will operate uninterrupted or error-free.
  • Planned maintenance is announced in advance.
  • Aduardo cannot be held responsible for outages in third-party services (social media APIs, AI providers).
  • Changes to the scope of the Service are notified to users.

10. Cancellation and termination

  • You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
  • You may delete your account with "Delete account" ("Hesabı Sil") under Settings → Project & Data (Ayarlar → Proje & Veri). Deletion happens 7 days after the request and is cancelled if you sign in during that time; once carried out it cannot be undone.
  • In the event of a breach of the Terms, Aduardo reserves the right to suspend or close your account.
  • When an account is closed, your data is handled in accordance with the Data Deletion page.

11. Limitation of liability

Aduardo cannot be held liable for direct, indirect, special, incidental or consequential damages (including loss of profit, loss of data or loss of reputation) arising from the use of the Service. Aduardo's total liability cannot exceed the subscription fees you paid in the last 12 months.

12. Changes

Aduardo reserves the right to change these Terms upon prior notice. Material changes are announced at your registered e-mail address and/or through an in-app notification. Continuing to use the Service after a change means that you accept the current Terms.

13. Governing law and disputes

These Terms are subject to the laws of the Republic of Türkiye. The Istanbul (Çağlayan) Courts and Enforcement Offices have jurisdiction over disputes.

14. Contact

destek@aduardomind.com — aduardomind.com